Why This Matters
Customer fulfillment, or order fulfillment, refers to business strategies used to get products and services to consumers. What is your fulfillment strategy? How are you mailing, shipping, or fulfilling your orders?
A survey show that between 70-85% of small business owners feel swamped in running their business, and about 50% feel they spend more time working IN the business than ON the business.
Inefficient fulfillment processes can represent a big part of that struggle.
Resources
If you’re having a difficult time staffing and managing your order fulfillment processes, it may be time to consider using a third-party logistics (3PL) service. Check out this video, which discusses 5 signs that it’s time to outsource fulfillment.
Choosing an Ecommerce Fulfillment Strategy for Small Business – Things to consider when planning your fulfillment strategy
Canada Post Shipping Strategies & Small Business Blog – List of blog posts on best practices for small businesses when shipping and selling goods.
Export/Import Guide – The Government of British Columbia’s Import/Export guide
Recommendations
Fulfillment by Amazon (FBA): Top fulfillment solution for Amazon sellers and multichannel sellers with a major focus on the Amazon marketplace
Shopify Fulfillment: Caters to startups and sellers with Shopify ecommerce websites and Shopify-based multichannel businesses
RedStag Fulfillment: Focuses on sellers needing specialty fulfillment services for high-value goods, bulky and heavy items, and kitted products
Whiplash: Great for small and growing ecommerce sellers looking for fast shipping within Canada, the US, and the UK
Fulfillify: Top-rated ecommerce fulfillment centre that also offers exceptional kitting services for subscription boxes and branded packaging
Ships-a-Lot: Small business fulfillment partner offering round-the-clock fulfillment services and fast delivery for high-volume and batch shippers
ShipBob: Ecommerce fulfillment center with a nationwide warehouse network for fast delivery at the lowest shipping cost